Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

SERVPRO Thoroughly Inspects Kansas City Homes for Water Damage

One of the most crucial aspects of restoring any property is a thorough inspection of the damage, its origins, and the extent to which it has affected your structure and contents. To this end, SERVPRO technicians use a wide variety of measurement technologies and calculations to implement cleanup and drying procedures that are tailored to the situation in your Kansas City residence.

How Careful Measurements Save Homes

Our technicians also receive a comprehensive education in the of psychrometry to prevent inaccuracies and deliver consistently high-quality results to Kansas City homeowners. Psychrometry is the study of air and its properties, including humidity, temperature, vapor pressure, and dew point. Accurate assessment of these crucial factors affects mitigation, restoration, and calibrating equipment.

We Take Safety Seriously

No matter the scale of the disaster, SERVPRO is committed to ensuring that your home is restored to a clean and safe condition. Observing established safety protocols on the job also works to protect your home and its occupants from risk.

Cleanup hazards stemming from water damage can include:

? Personal risks, including accidental chemical exposure and slipping or falling hazards
? Biohazards from black water situations, including waste and mold
? Environmental risks like compromised electrical systems and structural hazards

Safety measures such as protective gear, containment procedures, establishing clean rooms for disinfecting tools, and posting appropriate signage all aid in ensuring that the cleanup process is as smooth and efficient as possible.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction