Recovering from Fire Damage

4/9/2020 (Permalink)

When you move into your home it instantly becomes a safe haven for you and your family. A home is the one place in the world where you can let your guard down and feel secure. As you are handed the keys, you typically feel such relief, joy, and peace of mind. The thought of any catastrophe striking isn’t something that most homeowners think about.

All it takes is a single spark to set your world on fire.

Accidents unfortunately happen all the time. A tragedy such as a house fire is something you can never anticipate. Adrenaline kicks in as you call 911 in a frenzy. All you can do is stand outside, watching helplessly with onlookers, while your beloved home is engulfed in flames. When emergency professionals arrive to take over, they use all necessary measures to put the fire out fast. Unless someone has experienced it, most people don’t realize how invasive and devastating a fire can be. Firefighters trudge in and out of your home along with investigators, insurance adjustors, and necessary city officials. We understand how overwhelming and emotionally devastating the entire process is for you and we are ready to help you out.

SERVPRO of Olathe / Lenexa is Prepared to Handle your Fire Emergency

When you reach out to our 24-hour emergency representatives you are met with compassion and understanding. Our team at SERVPRO of Olathe / Lenexa recognizes your hardship and is trained to gather all relevant information so that we can quickly dispatch technicians with the proper equipment. Within one hour you will be contacted by your personal Project Manager who will be your main point-of-contact until your home is back to its original condition. Within four hours, we will arrive to begin mitigation services.

Assessing the Fire Damage

Immediate action is necessary when you are dealing with fire, smoke, soot, and water damage. SERVPRO of Olathe / Lenexa holds an Institute of Inspection Cleaning and Restoration Certification (IICRC) and our technicians are trained to determine what is salvageable and what isn’t. A thorough walkthrough of your home will help us capture the full extent of damages to both your home and personal belongings. We strive to help recover all your personal belongings, which is why we take a “restore” versus “replace” approach.

Photos and documentation of all damage will be handled by your Project Manager so we can help your insurance process go as smoothly as possible.

Securing the Property

It’s not uncommon for fire damage to weaken the structure and leave openings vulnerable to outside elements. Technicians will go around your home, closing up any potential outside exposure and will make sure that boards and tarps are properly placed to maintain structural integrity.

Removing Water and Drying

The way to fight a fire, is with water. Depending on the size of the fire, eliminating the fire can create significant water damage. We use specialized hygrometers to measure the amount of moisture saturation and our infrared cameras can find hidden water damage. SERVPRO of Olathe / Lenexa is equipped with powerful water removal equipment and truck mounted extractors to quickly remove water.

Once we are confident we have removed as much water as possible, the crew will meticulously position professional-grade dehumidifiers and air movers to effectively dry everything out. When deciding what equipment to use and where to place it, we take into consideration humidity levels, the amount of moisture in the home, airflow, and temperatures. Mold prevention is crucial so we work had to make sure that everything is completely dry.

Smoke and Soot Elimination

When you look around at the residue of the aftermath, the darkness of the smoke and soot is unmistakable. Both leave a distinct appearance and smell that can permeate inside your home. Acting quickly to eliminate smoke and soot that is captured in your walls, ceilings, belongings, and carpet will help guarantee that you won’t be left with any lingering odor.

Clean and Sanitize

If there is an effective cleaning solution available, SERVPRO of Olathe / Lenexa has it on-hand to clean and disinfect. Our technicians are trained to use specialized air scrubbers and fogging equipment so that your home is odor-free. An important part of the SERVPRO process is cleaning everything thoroughly so that there is no evidence that a fire ever occurred.

Restoration

Repairing, rebuilding, replacing and installing - we do what it takes to get your home back to the way it was before. By the time our team is done, your home should be back to its pre-fire condition and move-in ready. It’s important that your home is secure and safe for you and your family once we are complete. We will have a final walkthrough with you to make sure you are fully satisfied with the job done.

When tragedy strikes, you need someone on your side. Having a dedicated Project Manager and crew who understands just how much you’re going through, is imperative. From managing the technicians to handling required documentation for insurance, your Project Manager will take care of you.

At SERVPRO of Olathe / Lenexa, we are here for you 24 hours a day, 7 days a week. Don’t trust just anyone with your home.