Highly Trained Restoration Specialists

Trained Restoration Specialists Serve Kansas City

Kansas City is a magnet for severe weather events on an annual basis. Tornadoes, floods, blizzards, or a lightning-induced house fire all mean that property owners are seeking help. Though the entire street may be underwater, a homeowner looks at this sad development as a personal and often substantial loss.

SERVPRO of Olathe / Lenexa Can Help

Being a premier cleanup and restoration company in our area, we carry a responsibility to help as many of our neighbors as we can in their time of need. How better than to arrive on the scene of the event, with highly skilled technicians who are trained in the best practices of the Institute of Inspection, Cleaning, and Restoration Certification (IICRC.)

Science of Psychrometry--One Key Element in Training

the interrelationship of thermodynamic properties and how they affect the water loss recovery in a Kansas City property dictates the use of equipment and techniques

• Relative humidity RH --we work to stabilize this to 35-45% to increase the drying rate--mitigating wicking and absorption
• Absolute humidity--usually too high in a water-damaged structure
• Dewpoint--water vapor condenses, it is possible to have it "raining" inside a structure if untrained workers do not follow correct methods for drying

How About Help with a Smoky House?

The deployment of equipment to neutralize pungent and unwholesome odors and airborne particulates within a fire-damaged property take a high priority. The health of occupants may be at risk.

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Olathe / Lenexa offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)